This error is a safeguard within HiSuite and the HiSuite Proxy tool to prevent flashing incompatible software that could brick your device. Key reasons include:
: Tick the boxes for CUST PKG and Preload PKG before clicking "Setup". 2. Use an Older Version of HiSuite group version not match hisuite proxy new
: The firmware version you are trying to install does not match your phone's region (e.g., trying to install a C431 European firmware on a C636 Asian device). This error is a safeguard within HiSuite and
: In HiSuite Proxy, ensure you have added the URLs for Base , CUST , and Preload . Use an Older Version of HiSuite : The
: Dial *#*#2846579#*#* on your phone, go to Background Settings > Version Info , and note your CUST and Preload strings.
: Using a newer version of HiSuite (like 11.0+) which may have patched the proxy method. Step-by-Step Fixes for HiSuite Proxy 1. Add CUST and Preload Packages
: You may have only added the "Base" package without the required "CUST" and "Preload" files.