Infortrend Warranty Check Updated -

: This is required for all warranty inquiries and support requests. You can find the serial number on the product label attached to the exterior casing or via management software like EonOne .

: For specific status inquiries, you can create a new support ticket by entering your storage Serial Number or Service ID. Overview of Warranty Terms Coverage Type Standard Hardware Covers defects in materials and workmanship. Batteries Specifically for battery modules in storage systems. Software Media infortrend warranty check

You can verify your coverage and manage your assets through the following steps: : This is required for all warranty inquiries

Coverage for the physical media and published specifications. Limited warranty specifically for the EonAI line. Extended Warranty Overview of Warranty Terms Coverage Type Standard Hardware

: If your hardware requires repair, you must first obtain a Return Material Authorization (RMA) number via the service portal. You can track current repairs using the RMA Progress tool .

: SSD warranties expire either at the end of the time period or when the drive reaches its Total Bytes Written (TBW) limit, whichever comes first. Warranty Terms & Conditions - Infortrend

: Damage from improper packaging during shipping, force majeure, or using unauthorized accessories will void the warranty. Removing original vendor labels or serial number stickers also immediately voids coverage.