The error "failed to load profile" frequently occurs because your antivirus or Windows security is preventing the game from writing to the Documents folder.
Copy everything in this folder to a safe location on your desktop.
Ensure Cloud save synchronization is toggled off in settings if you are using an integrated launcher. 3. Check for Permission & Antivirus Blocks
Find profile.dat and delete it. You should also delete steam_autocloud.vdf if it exists.
Go to Windows Security > Virus & threat protection > Manage ransomware protection . If Controlled folder access is on, add SOTTR.exe to the allowed apps list. 4. Platform-Specific Troubleshooting
Right-click the game in your Steam Library > Properties > General > toggle off Steam Cloud .
If your Documents folder is backed up by OneDrive , ensure the service is running. If it's paused or disconnected, the game may lose "permission" to read your save path.
Often, the error is caused by a buggy cloud sync that keeps downloading a "corrupted" version of your profile.
The error "failed to load profile" frequently occurs because your antivirus or Windows security is preventing the game from writing to the Documents folder.
Copy everything in this folder to a safe location on your desktop.
Ensure Cloud save synchronization is toggled off in settings if you are using an integrated launcher. 3. Check for Permission & Antivirus Blocks shadow of the tomb raider failed to load profile
Find profile.dat and delete it. You should also delete steam_autocloud.vdf if it exists.
Go to Windows Security > Virus & threat protection > Manage ransomware protection . If Controlled folder access is on, add SOTTR.exe to the allowed apps list. 4. Platform-Specific Troubleshooting The error "failed to load profile" frequently occurs
Right-click the game in your Steam Library > Properties > General > toggle off Steam Cloud .
If your Documents folder is backed up by OneDrive , ensure the service is running. If it's paused or disconnected, the game may lose "permission" to read your save path. Go to Windows Security > Virus & threat
Often, the error is caused by a buggy cloud sync that keeps downloading a "corrupted" version of your profile.