Rename the intro video files (like Logo_Frogwares.bik ) to something else (e.g., Logo_Frogwares.bik.old ).
If all else fails, a file may have been corrupted during download. the testament of sherlock holmes crash fix
A common culprit for crashes in older titles is the Steam Overlay. The game’s engine sometimes conflicts with the UI layer Steam tries to inject. Open your Steam Library. Right-click on . Select Properties . Rename the intro video files (like Logo_Frogwares
The game will skip these files and go straight to the menu, often bypassing the crash point. 6. Verify Game Files Logo_Frogwares.bik.old ). If all else fails