To resolve most activation errors, ensure you are following the exact registration protocol recommended by Xilisoft Support :
If the steps above do not work, check for these frequent roadblocks: To resolve most activation errors, ensure you are
: Remember that license codes are letter-sensitive. Pasting ensures the casing remains correct. Common Causes for Invalid Info Manually entering a long string often leads to typos
: Avoid manual typing. Manually entering a long string often leads to typos. Copy and paste both the username and license code directly from your confirmation email. How to Retrieve a Lost Code ," "Video
: Sometimes a corrupt installation prevents the license from "sticking." Uninstall the program via Apps and Features in Windows, then download a fresh installer for version 7.8.26 from the official download page . How to Retrieve a Lost Code
," "Video Converter Platinum," and "HD Video Converter." A code for one will not activate another.