: Connect your user database with LDAP/Active Directory or enable Single Sign-On (SSO) via SAML , OpenID Connect , and OAuth (Google, GitHub, etc.).
Maximizing Your Helpdesk: The Ultimate Guide to Zammad Addons and Integrations zammad addons
If a native integration doesn't exist, you can use automation platforms that act as a "bridge" between Zammad and thousands of other apps. : Connect your user database with LDAP/Active Directory
is a powerhouse of open-source support, but its true strength lies in its ability to grow beyond its core features . Whether you call them addons , packages , or integrations , these extensions allow you to tailor your helpdesk to your team's specific workflow. Whether you call them addons , packages ,
: Expand how customers reach you with addons for Telegram , Facebook , WhatsApp Business , and SMS (via Twilio).
: Offers a dedicated Zammad node to connect with over 1,000 services for complex, self-hosted automation.